Case notes from the systems we’ve built.

Tender pricing

Years of past line items made searchable, so estimators review prices instead of hunting for them.

to price a tender schedule

Invoice processing

Invoices read and entered automatically, with anything uncertain routed to a person instead of guessed.

less manual handling time

Permit conditions

Every condition pulled out of long permits into a tracker, with the source page against each one.

full-condition accuracy

Technical questions

Answers grounded in the actual standard, with the clause cited, and an honest "not covered" when it is not.

agreement with senior engineers

AI operations assistant

Ask about hours, costs or approvals in plain English, or have it draft the day’s paperwork for one-tap approval.

nothing is saved until a person approves it

Time capture

Crew hours captured on the phone, approved once, and reused everywhere instead of retyped.

hours entered once, used for pay, cost and billing

Hours verification

What people claimed against what the site recorded, with every disagreement listed before the pay run.

discrepancies flagged ahead of every pay run

Payroll

The enterprise agreement encoded once, so pay runs stop being a manual interpretation exercise.

overtime, penalties and allowances applied automatically

Site records

Conditions, delays, incidents, visitors and hours recorded once on site, approved, and linked straight to time and cost.

one record from site to office

Live job costing

Every hour and delivery priced as it is entered, so the job cost is current rather than rebuilt at month end.

cost to date on every job, from site records

Budget vs actual reporting

Budget against actual at every level of detail, with nothing quietly dropped between the lines and the total.

job, cost category and line item

Forecast to complete

The remaining budget restated each month, locked once approved, and carried straight into the reports.

forecast restated, approved and reported against

Invoice reconciliation

Upload the invoices, check them against what the site actually recorded, and close the difference on the record.

invoices matched to recorded costs

Project scheduling

The schedule lives beside the job’s costs, and every revision is kept rather than overwritten.

kept, with a Gantt view and costs attached

Exception handling

Routine exceptions triaged automatically, ambiguous ones routed to a person with the reasoning attached.

type, severity and action predicted together

Customer support

Field questions answered for the exact product, with harder ones escalated instead of answered badly.

knowledge base for each product line

Plan data extraction

Data locked inside drawings recovered with a purpose-built model, because nothing off the shelf could read them.

geometry recovered from PDFs

Admin workflows

The person acting as the glue between five tools replaced by workflows that look after themselves.

maintenance, by design

Enquiries and bookings

The front door stays open when nobody is at the desk, and it sounds like the business rather than a bot.

first contact to confirmed booking

Assessment and marking

One expert’s judgement turned into a grader that agrees with them, so feedback no longer waits on their calendar.

students marked to an expert’s standard