Systems integration
Your systems, talking to each other.
Accounting, payroll, job management, the CRM and the spreadsheets in between. We connect them so nothing is keyed twice and nobody has to be the glue.
01What it is
Most businesses run on a handful of products, each bought to solve one problem. None of them talk to each other, so a person does: exporting from one, cleaning it up in a spreadsheet and importing it into the next. When that person is away, the work waits.
Systems integration is the engineering that joins them up. Data moves between systems on its own, in the right shape, with a check at every hand-off and a record of what moved and when. Where a system has a proper API we use it. Where it doesn’t, we use the routes that are actually available, from scheduled exports to the files it already produces.
02Where it pays
- Admin workflows joined up across the tools a team already uses
- Jobs, quotes and invoices kept in step between your job system and Xero or MYOB
- Approved hours exported ready for payroll, not retyped
- Forecasts imported from the cost software already in use
- Bookings landing in the calendar the team already works from
- One record of each customer, job and supplier instead of several copies
03How we build it
One source of truth
We agree which system owns each piece of data, so two systems never argue about the same number.
A check at every hand-off
Every transfer is validated and logged. When something doesn’t match, a person is told straight away, not at month end.
No API isn’t a stop sign
Older systems without an API can usually still be connected. It takes more care, not a replacement.
You own it
The integrations run in accounts in your name, documented, so you’re never locked in to us.
Systems we’ve built
Questions owners ask
Can you connect software that doesn’t have an API?
Usually, yes. Scheduled exports, the reports and files a system already produces, and direct database access where the vendor allows it are all routes we use. It takes more care than a clean API, but it rarely means replacing the system.
Should we replace our systems instead?
Sometimes, but rarely first. Replacing a core system is expensive and disruptive. Connecting what you already have often removes most of the double handling with far less disruption, and makes it obvious which system, if any, really needs replacing.
Do we need an ERP?
If you have outgrown a collection of separate tools, an ERP can be the right answer, and we’ll say so. Many owner-led businesses are better served by connecting the tools their team already knows.
What happens when a vendor changes its API?
Monitoring tells us when a connection starts failing, and every integration is documented, so it can be put right quickly. If we look after it, that’s our job. If your team does, the runbook shows them where to look.
Who looks after the integrations once they’re built?
They’re built to run without babysitting, with monitoring, alerts and a runbook. We can stay on to look after them, or hand them over to your team or your IT provider.
Got work your team shouldn’t be doing by hand?
Tell us how the business runs and where the time goes. We’ll tell you honestly what’s worth building, and what isn’t.